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customer service

Our support just got a whole lot better

We are excited to announce the launch of our brand new Support Ticketing System. This new system will create efficiencies for everyone. Customers can submit, manage and track all submitted requests and we will be able to handle all incoming tickets with ease, resulting in faster response times and convenience. What’s new New interface When […]

A new chapter for eNom

For the past 20 years, eNom has enabled businesses and consumers to define and establish their online presence. As one of the early wholesale registrars, we provide the technological infrastructure to support a network of approximately 28,000 active resellers and 14 million domains under management. Today, a new chapter begins. We’ve entered into an agreement […]

The Enom team reflects on 2016

One of our main goals for 2016 was to help you, our customers, build your businesses and projects by strengthening the underlying foundations of our platform and company. All year we’ve rolled out features and products that may not have been noticed immediately, but were certainly felt. Behind the scenes, for example, we have a […]

Encryption here, there, everywhere

We often use this blog to reiterate the importance of web security, and hopefully it’s clear why: Buying a domain is a great first step, but we want to make sure our customers can use them, too. Whether it’s for business or personal use, a website needs to be protected from malicious actors all over […]

Enom is implementing an update to the Transfer Policy effective December 2016

New Transfer Policy officially in effect

Today (December 1st, 2016) is the day that ICANN’s new Transfer Policy officially goes into effect. Like all domain registrars, Enom must be in compliance. As a reminder, the new policy has an impact on all gTLD domains. Whenever a material change is made to the registrant’s name, organization, or email address—which could occur while […]